Privacy Policy – Fikaweb
Last updated: 01/06/2025
At Fikaweb, we are committed to protecting the personal information of our users, clients, and partners in compliance with Québec’s Law 25 (Act to modernize legislative provisions as regards the protection of personal information). This Privacy Policy explains what data we collect, how we use it, how we protect it, and the rights you have over your information.
1. Information We Collect
We may collect the following types of personal information:
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Identification details (name, email address, phone number).
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Technical data (IP address, browser, device information).
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Usage data (pages visited, time spent on site, preferences).
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Information you voluntarily share (forms, newsletter sign-ups, contact requests).
2. How We Use Your Information
Your information is used only for purposes that are specific, legitimate, and communicated to you, such as:
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To provide and improve our services.
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To communicate with you about your requests or projects.
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To send newsletters or updates (only with your explicit consent).
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To ensure website security and functionality.
We do not sell or rent your personal information to third parties.
3. Cookies and Tracking
Our website uses cookies and similar technologies for analytics, performance, and functionality.
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You will be asked to give explicit consent before cookies are activated.
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You may choose to accept or refuse cookies at any time through our cookie banner or browser settings.
4. Data Sharing
We may share limited information with trusted service providers (e.g., hosting providers, analytics tools) strictly for operational purposes.
These providers are contractually required to respect confidentiality and comply with Law 25.
5. Data Security
We use appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction.
Where possible, we anonymize or pseudonymize personal information.
6. Your Rights
In accordance with Law 25, you have the following rights regarding your personal information:
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Right of access – obtain a copy of the information we hold about you.
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Right of correction – request correction of inaccurate or incomplete information.
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Right to withdraw consent – revoke consent at any time.
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Right to deletion – request that we delete your personal data, subject to legal obligations.
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Right to data portability – request your personal information in a structured, machine-readable format.
To exercise these rights, please contact us (see Section 8).
7. Incident Notification
In the event of a confidentiality incident involving your personal information, we will notify the Commission d’accès à l’information (CAI) and affected individuals as required by Law 25.
8. Data Protection Officer (DPO)
Fikaweb has appointed a Privacy Officer responsible for compliance with Law 25.
You may contact our DPO for any question regarding your personal information:
Privacy Officer – Fikaweb
📧 Email: privacy@fikaweb.com
📞 Phone: +1 438 630 0981
9. Updates to this Policy
This Privacy Policy may be updated from time to time to reflect legal, technical, or business changes. The latest version will always be available on our website.
